The first time I called Digikey, purveyor of electronic components, it was to place an order for a little switch for our microwave oven. You could have knocked me over with a feather when, after one ring, a guy out in Minnesota picked up the phone. This fellow came complete with a Minnesota accent and a sense of humor. He knew his merchandise too. I was hooked, and was only sorry I didn’t need electronic stuff more often.
Last week I needed some capacitors for my dead computer monitor and was delighted to discover what I needed at Digikey for 67 cents apiece. Unfortunately it was late at night and that guy out in Minnesota was undoubtedly sound asleep, so I had to order without him, through their website. That was easy enough, but I hope that next time I need something it will be during business hours so I can talk to that nice guy again (actually for all I know I could call at any hour but I really don’t want to risk waking him).
When my capacitors arrived, I discovered another reason to love Digikey: the merchandise arrived in a slender box that was no bigger than it needed to be, and the packing material was this amazing piece of paper that seriously looks like snakeskin. It has these elongated holes, which makes it all stretchy, and …. Oh heck. I’m going to have to take a picture of it because there’s no way I can describe it adequately.
Okay here it is:
It is obviously totally recyclable, which is a beautiful thing.
So thank-you Digikey, for being an environmentally responsible company with wicked good merchandise that is reasonably priced and easily accessible with or without the help of wonderful people with Minnesota accents. I will come back to you as often as I can.
p.s. that computer monitor is up and running again. 2 capacitors at 67 cents each plus shipping and a bit of time and I’m back in business. I thank you for that too, and my voiceover business thanks you as well.